Pacojet

Paperwork with the warranty registration card was actually in the box this time, easy to fill out. Manual is pretty bare bones on the electrical spec, had to call in to confirm breaker size. Didn't expect this output from an undercounter unit, the UCG130A keeps up with our bar during a normal Friday night.

The Wood Handle Kit looks like a display piece but pulls a real shot every morning at our kitchen island. It's heavier than it looks pulling it out of the box, budget two people or a helper.

The Upper Tray, Laser-Cut Pavone (Stradivari) matched our machine's original part exactly, dropped right in without any modification. Shipping was fast for a small parts order, had it installed within the week. Instructions were pretty minimal, had to look up a video for the install.

Stainless finish on the UCG130A matches the rest of our back bar, holds up fine to nightly wipe downs. Pallet showed up wrapped tight, not a scratch on the panels underneath.

Dialing in the pull timing on the Wood Handle Kit took a session or two, but the shots are noticeably better once you've got it. Support answered a descaling question within a day, clear step by step instructions. Build quality on the Wood Handle Kit feels like it's meant to last decades, not a few years.

box was oversized for the unit so there was plenty of foam padding around the corners. Support answered a quick question about side clearance for the ICEU226FA before our contractor cut the cabinet opening.

The UCG100A throws a clear gourmet cube that actually shows off in a rocks glass at the steakhouse, customers notice. First cycle throws a few cloudy cubes until the water lines settle, normal from what support told us. Paperwork with the warranty registration card was actually in the box this time, easy to fill out.

Condensation builds up on the glass a little during humid stretches, wipe it down and it's fine. It's heavier than the listing made it sound, glad we had a hand truck and extra hands ready. Legs weren't pre-leveled so budget a few extra minutes to get it sitting flat. Cabinet on the ETWR2 feels solid enough to take a beating on a busy line. Door hinge squeaks a bit after a few months, nothing a little lubricant didn't fix.

This came UPS freight instead of a full truck, made scheduling a lot easier than our last ice machine order. Had a question about the drain routing and support answered it same day.

Support walked us through priming the Wood Handle Kit for the first time over email, made the learning curve a lot shorter.

Box showed up well padded and the Wood Handle Kit was ready to prime within twenty minutes of opening it.

stainless finish on the UCG130GA matches the rest of our back bar, holds up fine to nightly wipe downs. Ice production held steady even during a stretch of ninety degree days in the kitchen. Bin door latch feels solid, not the flimsy plastic clip some of our older units had.

Shipping was fast for something this size, had it installed within the week. Ordered the Two Outdoor Kitchen Barstools Swivel Arm Rest Set 2 and had it set up within the week. Instructions were pretty minimal, had to figure out the fit on our own.

Didn't expect this output from an undercounter unit, the UCG130GA keeps up with our bar during a normal Friday night.

the ICE1506HT49 bolted onto our existing Ice-O-Matic bin without any adapter, saved us from replacing the whole stack.