Cancellation Policy

 

Effective Date: November 13, 2025

At Perfection Plaza LLC, we understand that sometimes plans change — and we’re here to make the cancellation process as simple and transparent as possible.

1. Order Cancellation Before Shipment

If you’ve changed your mind and wish to cancel your order, please contact us as soon as possible.
We will make every effort to cancel your order before it is shipped.

• How to Request a Cancellation:
• Email: Support@PerfectionPlaza.com
• Phone: (888) 288-0027
• Include your order number, full name, and reason for cancellation.

If your order has not yet been shipped, we will cancel it and issue a refund to your original payment method.

2. Orders Already Shipped

If your order has already been shipped, we are unable to cancel it.
However, you may still request a return or exchange once you receive your order.

Please follow the steps outlined in our Return & Refund Policy to initiate a return.

3. Customized or Special Orders

Custom-made or special-order products may not be eligible for cancellation once production has begun.
If you placed a custom order and wish to cancel, please contact us immediately to discuss available options.

4. Refunds for Cancelled Orders

Approved cancellations will be refunded to the original payment method within 5–7 business days.
Your bank or payment provider may take additional time to post the funds (up to 14 days).

5. How to Contact Us

For all cancellation-related inquiries, please contact our customer service team:

Perfection Plaza LLC
📧 Email: Support@PerfectionPlaza.com
📞 Phone: (888) 288-0027
🕒 Business Hours: Monday–Friday, 8 AM – 4 PM EST

Note:

Once an order has been fulfilled or shipped, it cannot be canceled. Please refer to our Return & Refund Policy for guidance on returning an item after delivery.